Legal
Workmanship Warranty
True Fence LLC. Effective April 17, 2026
Two layers of coverage
Your installation is backed by both the manufacturer warranty on materials (lifetime on most vinyl and aluminum, 10 to 25 years on steel, wood, and composite depending on product) and our 1-year True Fence Florida workmanship warranty (documented below). The manufacturer warranty covers the product itself. Our workmanship warranty covers the installation.
Coverage
Workmanship for the installation of fencing and related components, as specified on the applicable invoice, is warranted to be free from defects for a period of one (1) year from the Substantial Completion Date.
Terms and Conditions
This warranty is subject to the following:
- The Contractor has been paid in full for the workmanship according to the contract documents.
- This warranty does not cover any damage to a person or property arising from the use of any products, materials, or methods employed in connection with the work.
- This warranty shall be null and void if any modifications or changes are made to the products or materials without prior written consent of the Contractor.
- This warranty shall only be valid if all project close-out documents have been duly received by the Contractor.
Exclusions
The following are not covered under this warranty:
- Damage caused by negligence, intentional misuse, or failure to properly maintain the work.
- Damage caused by conditions beyond the Contractor's control, including but not limited to acts of God (floods, lightning, storms, hurricanes), war, civil unrest, or governmental regulations.
- Changes or modifications performed by anyone other than authorized Contractor representatives.
- Damage caused by cracks, crazing, mold, mildew, or other fungi.
- Failure of the site to be properly prepared prior to commencing work, including but not limited to improper backfilling, compaction, or drainage.
- Costs associated with removal and/or reinstallation of the work.
Claims
- All claims under this warranty must be submitted in writing within fifteen (15) days of the defect becoming apparent.
- Claims must include photographic evidence of the defect.
- The Contractor shall be given a reasonable opportunity to investigate and remedy any defect.
- The Contractor reserves the right to inspect the work and determine, in its sole discretion, whether the workmanship is defective.
- Failure to provide timely notice will void this warranty.
Resolutions
In the event of a covered defect, the Contractor shall have a reasonable time, not to exceed forty-five (45) days, to remedy the problem. Replacement products, if required, will be new and of similar type, quality, and function, unless otherwise mutually agreed upon.
Non-Transferable
This warranty is non-transferable and shall be void if ownership of the property is transferred prior to the expiration of the warranty period.
Governing Law
This warranty shall be governed by the laws of the State of Florida. Venue for any dispute shall be in Port Charlotte, Florida.
Filing a warranty claim, or need a signed copy of this warranty for your records?